Vision & Values

Vision and Values

The means by which we accomplish our mission is as important as the mission itself. Fundamental to the success of this business are these basic values:

  Our people are the source of our strength. They provide our intelligence and determine our vitality and reputation in the community. Involvement and teamwork are our core human values.

Products:  We are proud of the products that we represent. Every effort is made to reflect this pride in our contacts with our customers both before and after the sale. As our products are viewed, so are we viewed.  We never authorize or condone any misrepresentation to customers regarding our products whether made by a salesperson or another Associate.

Service:  We expect our products to perform the function for which they were designed. Our after-the-sale relationship with customers is as important as the initial sale to our continuing prosperity.

Profits are the ultimate measure of how efficiently we provide our customers with the best products, services, and value for their needs. Profits are required to reward our Associates and continue to grow and serve our community.


Quality comes first.
To achieve industry leadership in customer satisfaction, the quality of our sales effort and service department must be our #1 priority.

Customers are the focus of everything that we do.
Our work must be done with our customers in mind thus providing better product representation and services than our competitors.

Continued improvement is essential to our success. We must strive for excellence in everything that we do:  in our sales and service efforts, our human relations, our competitiveness and our profitability.

Associate involvement is a way of life. We are a team. We must treat each other with trust and respect and utilize each individual's special talents.

Integrity is never compromised.
The conduct of Arrigo Automotive Group must be pursued in a manner that is socially responsible and commands respect for its integrity. Our doors are open to men and women alike without discrimination and without regard to ethnic origin or personal beliefs.